The federal agency established during the 2008 financial crisis to protect consumers against hidden bank fees and other deceptive banking practices launched an online database Tuesday for credit card complaints.
Viewers can see which banks have received complaints and the type of complaints being submitted, but customers’ names and other information about them are not included on the Consumer Financial Protection Bureau site.
The agency -- created through the Dodd-Frank Wall Street Reform and Consumer Protection Act -- will use the database to track complaints and help consumers pick a bank.
